Support
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In what order tickets are solved
Reaction time | Priority | Plan | Forum | Support System | IM(Skype/MSN/ICQ) | Phone | FULL SERVICE | |
0-2h | High | ![]() |
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0-2h | Medium | ![]() |
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0-2h | Low | ![]() |
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0-6h | High | ![]() |
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0-6h | Medium | ![]() |
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0-6h | Low | ![]() |
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0-12h | High | ![]() | ||||||
0-12h | Medium | ![]() | ||||||
0-12h | Low | ![]() | ||||||
0-24h | High | ![]() | ||||||
0-24h | Medium | ![]() | ||||||
0-24h | Low | ![]() | ||||||
0-48h | High | None (with license) | ||||||
0-48h | Medium | None (with license) | ||||||
0-48h | Low | None (with license) | ||||||
0-48h | High | FREE | ||||||
0-48h | Medium | FREE | ||||||
0-48h | Low | FREE |