Emails

What are Emails?

This function is used to send emails to your clients. It can be used to send commercials, notes about service unavailability or anything else – maybe Christmas greetings!

Where I can find Emails?

This function can be found in SETTINGS –> Setup –> Emails:



Here you see emails which are templates for emails about various system messages. The 'test' email is created for demo purposes for mass-mailing.

• registration_confirmation_for_user - User will get after he registers new account via Online registration.
• registration_confirmation_for_admin - Admin will get after new User is registered.
• cyberplat_announce -
• invoices - customer will get his Invoice files when they are will be sent manually.
• calling_cards_data_to_paypal
• warning_balance_email - User will get when balance becomes lower than Warning balance.
• recording_new - will be sent after new recording is created.
• recording_delete - will be sent after recording is deleted.
• block_when_no_balance - will be sent after account is blocked due insufficient balance.
• monitoring_activation
• payment_notification_integrations - will be sent after MOR has received a payment notification which requires a confirmation in order to complete the transaction
• payment_notification_regular - will be sent after MOR has received a payment notification which requires a confirmation in order to complete the transaction
• password_reminder - will be sent after MOR has received a User password reminder request.
• callerid_blocked -
• warning_balance_email_local - Admin or/and Accountant gets warning when Users' balance becomes lower than Warning balance.
• server_low_free_space - will be sent when free space is to low in some of Servers.
• device_changes_announcement - will be sent after each modification of Device if "Inform when Devices are created or updated" is checked in Various settings tab.

Next is how to edit email. Creating email and editing it are very similar processes. Here is how to edit:



The Name and Subject fields are simple. The most important field is Message text. Here you enter message for the user. Also, you can use the following variables here:

<%= server_ip %> - Server IP where your users should register their SIP/IAX2 devices.
<%= device_type %> - Used on user registration - shows the device type the user has selected.
<%= device_username %> - Used on user registration - shows the device's username.
<%= device_password %> - Used on user registration - shows device's password.
<%= login_url %> - GUI login url.
<%= login_username %> - User's username to login to GUI.
<%= login_password %> - User's password to login to GUI.
<%= username %> - same as login_username.
<%= first_name %> - First name of the user.
<%= last_name %> - Last name of the user.
<%= full_name %> - First name and last name of the user.

Click on Change to save any of these variables.

Full list of MOR supported email variables can be found HERE

In the main window (SETTINGS –> Setup –> Emails), you can press on icon to select to which recipients to send this email:

Additional Notes

• Emails sending must be enabled to use this functionality
• Full list of MOR supported email variables can be found HERE