M4 Calls by Clients Detailed

Calls by Clients Detailed allows to check more detailed calls statistics. In this page you can quickly see how calls are distributed by calls disposition (ANSWERED, FAILED, BUSY, NO ANSWER) and also check various charts (by clicking "Duration" and "ACD" you can switch to other bar charts).
Below these charts you will find a table with calls gouped by day.

This page can be accessed by going to REPORTS -> Calls by Clients -> Detailed (or by clicking stats icon for specific User in Calls by Clients page)

See more

• M2 Calls by Clients