How to hide CallerID

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There are two options:

  • You can hide/replace CallerID for certain devices only;
  • You can hide/replace CallerID for all calls terminated by specific provider.


Hide CallerID for certain device

To hide CallerID per device, you need to put fake CallerID in Device settings. There are two fields in "CallerID" section.

If you want to change callerid to unknown/anonymous, you should try either:



Unknown callerid.png

  • Set Incoming Call CallerID Presentation: to Number Unavailable in Device settings Advanced Section



Number unavailable.png

Hide CallerID for all calls terminated by specific provider

You need to use Provider Rules for this.

Example of configuration can be found here.

Example shows how to replace CallerID, but you can also leave "Add" field empty.

Hide CallerID for specific destination

Let's say we need to hide CallerID for all calls to destination 370.

Duplicate providers who allow this destination (create same providers with identical settings).

In Provider Rules, for all providers, set up the Rule:

Provider rules anonymous.png

Create new LCR and add those providers to it.

Set up new Location Rule in Localization for Global Destination rule:

Anonymous cli destination.png

In this example, all calls going to Destination 370 will have CallerID = Anonymous:

Anonymous incoming.png