Difference between revisions of "Incoming calls are missing from the GUI"
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The reason to this is that calls in MOR can be 3 types: | The reason to this is that calls in MOR can be 3 types: | ||
# Outgoing | |||
# Incoming | |||
# Incoming+Outgoing (when somebody dials INTO the system and dials out FROM the system: Calling Cards, IVRs, ANI/PIN, etc) | |||
That is why there is no logic to divide calls into Outgoing/Incoming anymore. | That is why there is no logic to divide calls into Outgoing/Incoming anymore. | ||
Revision as of 12:05, 14 April 2011
Previous versions of MOR (prior to MOR 9) divided calls into Outgoing and Incoming.
Starting from version 9 there are no more such classification.
The reason to this is that calls in MOR can be 3 types:
- Outgoing
- Incoming
- Incoming+Outgoing (when somebody dials INTO the system and dials out FROM the system: Calling Cards, IVRs, ANI/PIN, etc)
That is why there is no logic to divide calls into Outgoing/Incoming anymore.
