Incoming calls are missing from the GUI

From Kolmisoft Wiki
Jump to navigationJump to search

Previous versions of MOR (prior to MOR 9) divided calls into Outgoing and Incoming.

Starting from version 9 there are no more such classification.

The reason to this is that calls in MOR can be 3 types:

  1. Outgoing (Local Device calls outside over some Provider)
  2. Incoming (Call comes into the system over DID to Local Device)
  3. Incoming+Outgoing (when somebody dials INTO the system over DID and dials out FROM the system: Calling Cards, IVRs, ANI/PIN, etc)

That is why there is no logic to divide calls into Outgoing/Incoming anymore.