Difference between revisions of "Calls by Source"
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= Description = | = Description = | ||
This window shows from which Destination calls | This window shows from which Destination calls have come. | ||
[[Image:calls_by_source.png]] | [[Image:calls_by_source.png]] | ||
NOTE: '''Unknown''' calls are the | NOTE: '''Unknown''' calls are calls for which the CallerID length is < 11 digits or for which the number is invalid (does not match the [[E.164|E164 format]]). | ||
<br><br> | <br><br> | ||
| Line 11: | Line 11: | ||
= Window is empty! = | = Window is empty! = | ||
This happens when MOR | This happens when MOR cannot determine from which destination calls came (for example, when there are no correct CallerIDs). | ||
MOR tries | MOR tries to determine the origin by CallerID. | ||
So if we have | So if we have calls like these in [[Last Calls]]: | ||
[[Image:last_calls.png]] | [[Image:last_calls.png]] | ||
MOR can't know which destination calls came from. | ... MOR can't know which destination calls came from. | ||
Here all | Here all CallerIDs are local extensions, which means they are not related to any Destination. | ||
That's why window is empty. | That's why the window is empty. | ||
Revision as of 06:19, 23 May 2010
Description
This window shows from which Destination calls have come.
NOTE: Unknown calls are calls for which the CallerID length is < 11 digits or for which the number is invalid (does not match the E164 format).
Window is empty!
This happens when MOR cannot determine from which destination calls came (for example, when there are no correct CallerIDs).
MOR tries to determine the origin by CallerID.
So if we have calls like these in Last Calls:
... MOR can't know which destination calls came from.
Here all CallerIDs are local extensions, which means they are not related to any Destination.
That's why the window is empty.
