Difference between revisions of "Work flow for DID"

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Technical explanation:
Technical explanation:


# Let's say call comes through some Provider. The connection type is not important. So it could be PSTN/SIP/IAX2 whatever.
# Let's say a call comes through some Provider. The connection type is not important. So it could be PSTN/SIP/IAX2, or whatever.
# Call -> Provider -> PSTN/SIP/IAX2 -> Your Asterisk
# Call -> Provider -> PSTN/SIP/IAX2 -> Your Asterisk.
# Then call hits dialplan [mor] exten => _X.,1,mor:
# Then call hits dialplan [mor] exten => _X.,1,mor:
# Call -> Provider -> PSTN/SIP/IAX2 -> Your Asterisk -> MOR
# Call -> Provider -> PSTN/SIP/IAX2 -> Your Asterisk -> MOR.
# MOR checks incoming DID with it's DB, if it's found, it sees where to route the call. In MOR GUI you can select to route DID to some special Dial Plan (CallBack, Calling Cards, Authorization by PIN/ANI) or some local device.
# MOR checks its database (DB) for the incoming DID. If it's found, MOR sees where to route the call. In the MOR GUI, you can select to route the DID to a special Dial Plan (CallBack, Calling Cards, Authorization by PIN/ANI) or to some local device.
# Local device in it's Call Flow can forward the call to:
# The local device in its Call Flow can forward the call to:
## VoiceMail,
## VoiceMail
## another Local Device
## another Local Device
## External number
## an external number.
# So summed up, MOR can forward DID to:
# So summed up, MOR can forward a DID to:
## Dial Plan (CallBack, Calling Cards, Authorization by PIN, IVR)
## Dial Plan (CallBack, Calling Cards, Authorization by PIN, IVR)
## Local Device
## Local Device

Revision as of 02:27, 16 May 2010

Technical explanation:

  1. Let's say a call comes through some Provider. The connection type is not important. So it could be PSTN/SIP/IAX2, or whatever.
  2. Call -> Provider -> PSTN/SIP/IAX2 -> Your Asterisk.
  3. Then call hits dialplan [mor] exten => _X.,1,mor:
  4. Call -> Provider -> PSTN/SIP/IAX2 -> Your Asterisk -> MOR.
  5. MOR checks its database (DB) for the incoming DID. If it's found, MOR sees where to route the call. In the MOR GUI, you can select to route the DID to a special Dial Plan (CallBack, Calling Cards, Authorization by PIN/ANI) or to some local device.
  6. The local device in its Call Flow can forward the call to:
    1. VoiceMail
    2. another Local Device
    3. an external number.
  7. So summed up, MOR can forward a DID to:
    1. Dial Plan (CallBack, Calling Cards, Authorization by PIN, IVR)
    2. Local Device
    3. VoiceMail
    4. External Number
  8. Call -> Provider -> PSTN/SIP/IAX2 -> DID -> Your Asterisk -> MOR -> (Dial Plan or Local Device, Voicemail, External Number) -> ...
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