Difference between revisions of "Pricing structure"

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== Updates and Upgrades ==


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'''Only the two newest versions are supported.'''
== Updates and Upgrades ==


Core and GUI Updates of the same version are free. You need to pay only if you Upgrade to the next major version (from MOR X5 to MOR X6, etc).
Core and GUI Updates of the same version are free. You need to pay only if you Upgrade to the next major version (from MOR X5 to MOR X6, etc).
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Upgrade to the newer version is paid. Free upgrades belong only for clients who are subscribed SaaS services (software as a service) or have a '''Yearly Service Plan'''.
Upgrade to the newer version is paid. Free upgrades belong only for clients who are subscribed SaaS services (software as a service) or have a '''Yearly Service Plan'''.


Only the two newest versions are supported.
 
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== Addons ==
== Addons ==
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== Support ==
== Support ==


Kolmisoft can offer two types of support:
Kolmisoft can offer few levels of [[Support | Support system]] with defined time-frame and different priority.
 
* Paid support in [[Support | Support system]] with defined time-frame and highest support level
* FREE support in [http://forum.kolmisoft.com/ Kolmisoft Forum] without defined time-frame
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== Migration ==
 
Data migration is paid. Before doing data migration Kolmisoft requires:
 
* Access to the old server (where MOR was originally installed)
* Access to the new server with fresh [[Centos_installation | Centos installation]]
 
After migration is completed it is possible to leave old server active for 1 week.
 
License migration is free. Before doing migration Kolmisoft requires:
 
* Access to the old server (where MOR was originally installed)
* Access to the new server with [[MOR_Installation | pre-installed MOR]]
 
After migration is completed it is possible to leave old server active for 1 week.
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Revision as of 13:40, 29 January 2015

MOR licensing

MOR license comes per 1 server. Call capacity (how many concurrent calls it will handle) depends on your server specifications, codecs you use, etc. More info can be found here

License is activated in remote way by providing SSH access to the server.

We do not provide ISO CDs or license keys privately because of security reasons. License can be activated only by Kolmisoft using SSH.

Price of multi-server solution will not be equal to one server solution

Updates and Upgrades

Only the two newest versions are supported.

Core and GUI Updates of the same version are free. You need to pay only if you Upgrade to the next major version (from MOR X5 to MOR X6, etc).

Upgrade to the newer version is paid. Free upgrades belong only for clients who are subscribed SaaS services (software as a service) or have a Yearly Service Plan.




Addons

All addons are paid. No addons are included in MOR license by default.

Addon price for one server solution is the same as addon for multi-server solution if few servers form a single system.



Support

Kolmisoft can offer few levels of Support system with defined time-frame and different priority.