Difference between revisions of "Click2Call"

From Kolmisoft Wiki
Jump to navigationJump to search
Line 11: Line 11:
# You press on the [[Image:icon_phone.png]] icon next to the phone number.
# You press on the [[Image:icon_phone.png]] icon next to the phone number.
# Your phone rings.
# Your phone rings.
# When you pick up your phone, you are connected with number you pressed.
# When you pick up your phone, you are connected with the number you entered.


When you click the [[Image:icon_phone.png]] icon next to the phone number, the small popup window appears which shows that the number is dialing.
When you click the [[Image:icon_phone.png]] icon next to the phone number, the small popup window appears which shows that the number is dialing.

Revision as of 11:59, 14 April 2011

Description

This function allows you to click on the phone icon in MOR GUI to initiate callback to a selected number.

Enable it in SETTINGS - Functionality - Click2Call active.

MOR will ring your default device and when you pick up, it will ring the destination number.

Click2Call works in following way:

  1. You press on the Icon phone.png icon next to the phone number.
  2. Your phone rings.
  3. When you pick up your phone, you are connected with the number you entered.

When you click the Icon phone.png icon next to the phone number, the small popup window appears which shows that the number is dialing.


ERROR! - NO DEVICE INFO

Check that you have a device.

For example, if you login as admin to the MOR GUI, go to: http://YOUR_MOR_IP/billing/devices/show_devices/0 and check whether you have any device.

If you do, make sure that the device is working and that it is marked as the default device.


Call is not activated

Make sure you have marked a device as Default and that this Default Device is connected to the Asterisk server, that is, you can call from it outside.





See also: