Difference between revisions of "Click2Call"
| Line 1: | Line 1: | ||
= Description = | = Description = | ||
This function | This function allows you to click on the phone icon in MOR GUI to initiate callback to a selected number. | ||
Enable it in '''SETTINGS - Functionality - Click2Call active''' | Enable it in '''SETTINGS - Functionality - Click2Call active'''. | ||
MOR will ring your default device and when you | MOR will ring your default device and when you pick up, it will ring the destination number. | ||
Click2Call works in following way: | Click2Call works in following way: | ||
# You press on the [[Image:icon_phone.png]] icon next to phone number. | # You press on the [[Image:icon_phone.png]] icon next to the phone number. | ||
# | # Your phone rings. | ||
# When you | # When you pick up your phone, you are connected with number you pressed. | ||
When you | When you click the [[Image:icon_phone.png]] icon next to the phone number, the small popup window appears which shows that the number is dialing. | ||
| Line 19: | Line 19: | ||
== ERROR! - NO DEVICE INFO == | == ERROR! - NO DEVICE INFO == | ||
Check | Check that you have a device. | ||
For example, if you login as admin to the MOR GUI, go to: http://YOUR_MOR_IP/billing/devices/show_devices/0 and check whether you have any device. | |||
If | If you do, make sure that the device is working and that it is marked as the default device. | ||
| Line 29: | Line 29: | ||
== Call is not activated == | == Call is not activated == | ||
Make sure you have marked | Make sure you have marked a device as Default and that this Default Device is connected to the Asterisk server, that is, you can call from it outside. | ||
Revision as of 11:24, 16 May 2010
Description
This function allows you to click on the phone icon in MOR GUI to initiate callback to a selected number.
Enable it in SETTINGS - Functionality - Click2Call active.
MOR will ring your default device and when you pick up, it will ring the destination number.
Click2Call works in following way:
- You press on the
icon next to the phone number. - Your phone rings.
- When you pick up your phone, you are connected with number you pressed.
When you click the 
icon next to the phone number, the small popup window appears which shows that the number is dialing.
ERROR! - NO DEVICE INFO
Check that you have a device.
For example, if you login as admin to the MOR GUI, go to: http://YOUR_MOR_IP/billing/devices/show_devices/0 and check whether you have any device.
If you do, make sure that the device is working and that it is marked as the default device.
Call is not activated
Make sure you have marked a device as Default and that this Default Device is connected to the Asterisk server, that is, you can call from it outside.
See also:
