Difference between revisions of "Call Routing by priority (Manual LCR)"

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This method of routing is used when it is known that a Provider provides better quality for some destinations, or for some other reason a call should go in some special order.
This method of routing is used when it is known that a Provider provides better quality for some destinations, or for some other reason a call should go in some special order.


To set this feature, you need to set the type of priority in LCR:
To set this feature go to '''SETTINGS –> Billing –> LCR'''
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[[File:lcr_path.png]]
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Press [[Image:icon_add.png]]'''New LCR''' to create new LCR or click on [[image:icon_edit.png]] icon on existing LCR and set the order type of priority in LCR:
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[[Image:lcr_edit_by_priority.png]]
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Then go to Providers list, like it is marked in picture below
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[[Image:lcr_by_priority1.png]]
[[Image:lcr_by_priority1.png]]
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<br><br>
You can go to Providers and click on Change Order to change the order of Providers for this LCR:
Click on Change Order to change the order of Providers for this LCR:
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<br><br>
[[Image:lcr_by_priority2.png]]
[[Image:lcr_by_priority2.png]]
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Now you can Drag&Drop Providers to change their order:
Now you can use blue arrows to change Providers order:
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[[Image:lcr_by_priority3.png]]
[[Image:lcr_by_priority3.png]]
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[[Change Provider order by Drag&Drop video |This video]] demonstrates how to do that.


Click Back when you are finished. Assign this LCR to users and route calls manually.
Assign this LCR to users and route calls manually.
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=See also=
=See also=

Revision as of 16:05, 10 April 2013

Call Routing by priority means that a call is routed by a predetermined order, not by the cheapest price for the destination.

This method of routing is used when it is known that a Provider provides better quality for some destinations, or for some other reason a call should go in some special order.

To set this feature go to SETTINGS –> Billing –> LCR

Lcr path.png

Press Icon add.pngNew LCR to create new LCR or click on Icon edit.png icon on existing LCR and set the order type of priority in LCR:

Lcr edit by priority.png

Then go to Providers list, like it is marked in picture below

Lcr by priority1.png

Click on Change Order to change the order of Providers for this LCR:

Lcr by priority2.png

Now you can use blue arrows to change Providers order:

Lcr by priority3.png

Assign this LCR to users and route calls manually.

See also

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