Difference between revisions of "Credit notes"
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'''Issue day''' - by default it is the day credit note was created. But you can choose different date. | '''Issue day''' - by default it is the day credit note was created. But you can choose different date. | ||
'''User''' - select a user from dropdown for which you are making this credit | '''User''' - select a user from dropdown for which you are making this credit note. | ||
'''Number''' - same as with invoices, you can enter any symbol or symbols here. | '''Number''' - same as with invoices, you can enter any symbol or symbols here. | ||
Revision as of 11:20, 12 February 2013
About
We can say that Credit notes functionality is opposite to invoices. If "paid invoice" means that users balance decreased then "paid credit note" means that users balance increased. Sometimes due to various inaccuracies user pays more than he should. That is why this functionality useful - to correct those inaccuracies by paying the money back to the user.
Create Credit notes
To create a Credit note go to SETTINGS block -> Accounting -> Credit notes:
Click Create credit note. You will see this window:
Issue day - by default it is the day credit note was created. But you can choose different date.
User - select a user from dropdown for which you are making this credit note.
Number - same as with invoices, you can enter any symbol or symbols here.
Price - enter price without tax you want to transfer to user.
Comment - your comment.
Click Create.
A user whom you made and paid a credit note will see this in his Payments:
Possible errors
- "Incorect hash" - self-explanatory
- "Bad login" - self-explanatory
- "Credit note was not found":
- editable credit note was not found
- credit note does not exist
- credit note belongs to the user you cannot see
- "Credit note was not updated" - if you see this error possibly something in MOR database went wrong
- "Credit note was not created" - this error shows up if Issue day or Price fields are empty.
