Difference between revisions of "User Blocking"
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= Definition = | = Definition = | ||
When a User is blocked, he is unable to make outgoing calls login to the user interface or receive any kind of emails | When a User is blocked, he is unable to make outgoing calls, receive incoming calls, login to the user interface or receive any kind of emails. | ||
= Direct blocking = | = Direct blocking = | ||
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NOTE #2: If you want to block the user today, just mark the user as '''Blocked'''. DO NOT enter today's date into '''Block at''' field - the system will not block it if you do so, because it will not check until tomorrow 00:00:00. | NOTE #2: If you want to block the user today, just mark the user as '''Blocked'''. DO NOT enter today's date into '''Block at''' field - the system will not block it if you do so, because it will not check until tomorrow 00:00:00. | ||
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[[Image:white_line.jpg]] | [[Image:white_line.jpg]] | ||
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If all conditions are met, this user is blocked. | If all conditions are met, this user is blocked. | ||
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Latest revision as of 06:41, 2 June 2023
Definition
When a User is blocked, he is unable to make outgoing calls, receive incoming calls, login to the user interface or receive any kind of emails.
Direct blocking
Mark User Blocked or Not Blocked to instantly block/unblock him.
Unconditional blocking
This option sets the date when user should be blocked.
If date is in the past, this option is not active.
Block check is done every night at 00:00:00.
NOTE #1: if you want to block the user in the future, set this date in Block at BUT do not mark this user as Blocked (if you do so, the block will take effect instantly). The system will mark the user as Blocked at your selected date.
NOTE #2: If you want to block the user today, just mark the user as Blocked. DO NOT enter today's date into Block at field - the system will not block it if you do so, because it will not check until tomorrow 00:00:00.
Conditional blocking
Under this option, select day of the month when to perform check.
The check is done at night at 00:00:00.
On the day the user is checked, the following questions are asked:
- Is he POSTPAID ?
- Is his BALANCE < 0 ?
- Has he UNPAID INVOICES ?
If all conditions are met, this user is blocked.
Allow to login and receive emails
When this option is checked, blocked user is allowed to login and receive emails.
