MOR API device callflow update

Description

This API method allows you to change callflow actions, assign numbers, devices or edit Caller ID.

Usage

• From MOR X4 call: /api/device_callflow_update
• Methods: POST, GET(if allowed, not recommended)

Parametres

• device_id - device id which callflow settings you want to change. Required.
• callflow_action - defines what action needs to be taken at specific state. Possible values are: empty, forward, fax_detect (only for before_call state), voicemail. Required.
  • NOTE: when using forward action you also need to specify where to forward: foward_to_device=[device_id], external_number=[number] (for example: external_number=37062698746).
  • NOTE: when using fax_detect you need to specify fax device by using fax_device=[device_id].
• state - callflow state you want to edit. Possible values are: before_call, no_answer, failed, busy. Required.
• forward_to_device - used to specify device to which call needs to be forwarded.
• external_number - used to specify number to which call needs to be forwarded.
• fax_device - used to specify fax device to which call will be forwarded.
• voicemail - when this action is set, call will go straight to voicemail.
• device_callerid - is used to set caller id from device. Possible value: true.
• src_callerid - sets caller id the same as it comes. Possible value: true.
• src_callerid_with_diversion - Same as comes - with Diversion. Possible value: true.
• did_id - assigns caller id as did number.
  • NOTE: did needs to be assigned for the device otherwise it will not be able to use this did.
• custom - this means that any caller id value will be assigned to the state.
• u - username for authentication. Required.
• hash - SHA1 hash constructed using params and API_Secret_Key ( More described in Constructing hash). Required.

Request examples

HTML POST: http://<SERVER_IP>/billing/api/device_callflow_update?u=admin&device_id=4&state=before_call&callflow_action=forward&external_number=37062699289&custom=caller&hash=ed9d3657ad490fa2ed860ecc93223d58bf471672

HTML POST: http://<SERVER_IP>/billing/api/device_callflow_update?u=admin&device_id=4&state=before_call&callflow_action=fax_detect&fax_device=2&hash=2b76184f5fd39ee4d149d7481c39d57fdc1f7f7a

HTML POST: http://<SERVER_IP>/billing/api/device_callflow_update?u=admin&device_id=4&state=before_call&callflow_action=fax_detect&fax_device=2&hash=71973ad6f8d1f8a52ba17e3a2d3a4e974ac057d2

NOTE: when the option Allow forward from Resellers is enabled in settings, the reseller is allowed to use the device id of the admin user who has the Allow forward from Resellers option enabled in the device settings.

Example:

HTML POST: http://<SERVER_IP>/billing/api/device_callflow_update?u=reseller&device_id=24&state=before_call&callflow_action=forward&forward_to_device=15&hash=1234ad9f8d1f8a52ba17e3a2d3a4e479ac06f84

device_id=24 - Reseller's user device id.
forward_to_device=15 - Admin's user device id, which has Allow forward from Resellers option enabled in the device settings.

NOTE that username and password are not included in hash

Returns

Success

<?xml version="1.0" encoding="UTF-8"?>
<page>
  <status>Callflow was successfully updated</status>
  <user>Test User #1</user>
  <device>IAX2/1002</device>
  <callflow>
    <state>Before call</state>
    <priority>1</priority>
    <action>Forward</action>
    IAX2/101
    <callerid_type>From Device</callerid_type>
    <callerid_data/>
  </callflow>
</page>

---

Errors

• <error>Bad login</error> - User supplied bad login or password.
• <error>Incorrect hash</error> - Hash was not correct. Check API_Secret_Key and order or params while concatenating hash_string.
• <error>Device was not found</error> - device does not exist or does not belong to user.
• <error>You are not authorised to use this functionality</error> - Reseller needs PBX Addon permission to use this API method. Accountant has no access to callflow API at all.
• <error>Callflow state was not found</error> - no state was specified or it is incorrect.
• <error>Missing forward parameters</error> - forward action was selected without parameters where to forward.
• <error>Local device was not found</error> - forward parameter forward_to_device specified but device selected was not found.
• <error>External number was not found</error> - forward parameter external_number specified but number entered is incorrect.
• <error>Callflow action was not found</error> - no action was specified or it is incorrect.
• <error>DID was not found</error> - incorrect did specified or is it not assigned to the selected device.
• <error>FAX device was not found</error> - device does not exist or does not belong to user.

See also

• MOR API
• MOR API device callflow get