Difference between revisions of "203 No rates for user"
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Use '''Call Tracing''' to find the exact problem! | Use '''Call Tracing''' to find the exact problem! | ||
Check which tariff plan the user is using - | Check which tariff plan the user is using - let's say it's "ABC". | ||
Go to http://'''Your GUI server's IP address'''/billing/tariffs/list and edit the ABC tariff plan. Apply the correct rates for your destination. | Go to http://'''Your GUI server's IP address'''/billing/tariffs/list and edit the ABC tariff plan. Apply the correct rates for your destination. | ||
Latest revision as of 22:49, 23 May 2010
SYSTEM ERROR. CODE 203. No rates for user. The user cannot make a call because his tariff does not have rates to the dialed destination.
Enter rates to the user's tariff to allow him to dial to this destination.
For more information, please use Call Tracing or consult the online manual at wiki.kolmisoft.com.
Use Call Tracing to find the exact problem!
Check which tariff plan the user is using - let's say it's "ABC".
Go to http://Your GUI server's IP address/billing/tariffs/list and edit the ABC tariff plan. Apply the correct rates for your destination.
See also:
