Difference between revisions of "Users"

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User is one of the most important things in MOR itself. If user wants make a call, he needs a device or provider assigned to him. When you control user, you control all of his device, for example: if you change tarrif for your user, then his new outgoing calls will be billed using that new tarrif sheet, no matter where the calls comming from. Same is with LCR, if you change LCR, then routing of his calls changes aswell (please note: [[localization]] has higher rank than user LCR, so you can change routing by prefix and so on for all of your users). Also, there is no way how to bill user by prefix at this moment. Basically '''user in MOR is person who controls his devices and user can't make calls, his devices does that for him'''. When some stranger wants to send some calls from his server to your MOR, don't give him user details, give user's device details to that stranger.
'''User''' is the actual user of the system – the client which dials out or receives calls. User can represent one person or whole company. User is main unit in the system. Most of the settings are associated with User.


[[Image:note7.png]]
The user management window is in '''SETTINGS – Users''':


'''Add new user''' - opens a simple form where you can enter details of your user while making him
[[Image:users_list.png]]


In this window you can check all users with their main details:


 
and shows is user logged into GUI or is it offline. Do not confuse this with device login to the server. These are different meanings.
== The user list screen ==
- let's you login as this user without entering his password
 
- initiates Call Tracing for this user
 
– shows device groups – check Device Groups chapter
'''ID''' - thats unique number of each user
- Devices – shows user's devices
 
- Custom Rates – shows user's Custom Rates
'''Username''' - shows user name of user
- shows user's Subscriptions
 
- Recordings – please check Recordings chapter
'''Type''' - user, reseller or accountant
- This icon let's you edit user's settings
 
- This icon let's you delete user
'''Account type''' - postpaid or prepaid
NOTE: System Admin is main user and cannot be deleted.
 
NOTE: User which has calls cannot be deleted – that's against billing phylosophy – all calls made within system
'''Balance''' - displays user balance in default currency.
should be logged.
 
QUESTION: How many users can I create with this MOR installed on my server?
'''An human's icon''' -  if its blue, that means user is logged it to personal MOR account, if its white, that means user is offline.
ANSWER: User number is unlimited
 
'''Gold key on white forma''' - login as that user
 
'''Thunderbolt''' - select's this user for call trace.
 
'''3 white/blue screens''' - used for managing groups.
 
'''Blue phone''' - location of all user's devices (please note that reseller's users and devices are not displayed here, you have to login as that reseller to see his users or devices).
 
'''3 Green screens''' - used for subscribtion manage
 
'''Pen on blank page''' - edits user.
 
'''Yellow/black circle''' - hides user
 
'''White minus inside red circle''' - deletes user (only if that user's devices didn't made any calls)

Revision as of 11:39, 19 August 2009

User is the actual user of the system – the client which dials out or receives calls. User can represent one person or whole company. User is main unit in the system. Most of the settings are associated with User.

The user management window is in SETTINGS – Users:

Users list.png

In this window you can check all users with their main details:

and shows is user logged into GUI or is it offline. Do not confuse this with device login to the server. These are different meanings. - let's you login as this user without entering his password - initiates Call Tracing for this user – shows device groups – check Device Groups chapter - Devices – shows user's devices - Custom Rates – shows user's Custom Rates - shows user's Subscriptions - Recordings – please check Recordings chapter - This icon let's you edit user's settings - This icon let's you delete user NOTE: System Admin is main user and cannot be deleted. NOTE: User which has calls cannot be deleted – that's against billing phylosophy – all calls made within system should be logged. QUESTION: How many users can I create with this MOR installed on my server? ANSWER: User number is unlimited

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