Difference between revisions of "Calling Card Groups"

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Card Group is set (array) of Calling Cards.
=Description=
A Card Group is a set (array) of [[Calling Card management|Calling Cards]].
<br><br>
=Usage=


Card Groups, like many other entities in MOR, can be created/edited/deleted/viewed.


== Properties ==
If a Calling Card module is enabled, you can find it in: '''ADDONS –> Card Groups'''.
<br><br>
[[Image:card_group_path.png]]
<br><br>
Here you can review your active Calling Card Groups:
<br><br>
[[Image:Caling_cards.png]]
<br><br>
[[Image:icon_details.png]] (..) - shows the Cards window, where you can manage the Group's Cards.<br>
[[Image:icon_details.png]] - all the details of the Calling Card Group.<br>
[[Image:icon_excel.png]] - exports Cards into CSV format.<br>
[[Image:icon_edit.png]] - edits the Group's details.<br>
[[Image:icon_delete.png]] - deletes the Group with all Cards, used Cards will be hidden. <br>
<br><br>


* '''Image''' – just for informational purposes and eye pleasure to view on the GUI. Could be (and should be) same as real printed card for consistency. But that's not the rule.
= Properties =
* '''Description''' – short memo for admin to view some more info for the cards. It is useful when there are a lot of Card Groups and Card Group name is not enough.
<br>
* '''Starting price (Price)''' – the price which all Cards in this Group will have before first use. It does not include VAT. It's in default currency (!).
[[File:Card_group_properties.png]]
* '''Setup Fee''' – the fee which will be charged when call is connected FIRST time when the card is used.  
<br><br>
* '''Ghost minute percent''' – the value to trick the user to think he has more minutes when he really has less.  
* '''Card Image''' – just for informational purposes and eye pleasure to view on the GUI. Can be (and should be) the same as the real printed card for consistency. But that's not the rule.
* '''Description''' – a short memo for admin to view some more info for the cards. It is useful when there are a lot of Card Groups and the Card Group name is not enough.
* '''Price with TAX''' – the price which all Cards in this Group will have before first use. TAX is not included in Card balance. It's in the default currency.
* '''Setup Fee''' – the fee which will be charged when a call is connected for the FIRST time when the card is used.  
* '''Ghost minute percent''' – a value to trick the user into thinking he has more minutes when he really has less.  


Example:
Example:


User has enough balance in his card to call for 100 minutes. Ghost minute percent = 1.3. So when user enters his Number/PIN system tells: "You have 130 minutes remaining". Note: this is not increase in percent, this is the value, by which actual minutes should be multiplied to tell them to user.
A user has enough balance in his card to call for 50 minutes. Ghost minute percent = 120. So when the user enters his number/PIN, the system tells: "You have 60 minutes remaining" (50/100 * 120). Note: this is not an increase in percent; it is the value by which the actual minutes should be multiplied to tell them to the user.
** Custom [[Ghost Minute Percent per Destination for Calling Card Group]].
* '''Ghost balance percent''' - same as Ghost Minute Percent, but this value only applies to the Balance which is told to the user (''This option is available starting from [[MOR_9_documentation | MOR9]]'').
* '''Daily Charge''' – the amount which will be deducted EACH day from the card starting from the date when the card is used for the first time. This means if the user makes his first call on Monday and his second call on Friday, his card will be deducted for 5 days using this value (Mo, Tu, We, Th, Fr). Daily Charge is applied for all cards in the group: for those cards which were activated before Daily Charge was set, and for cards which will be activated in future.
* '''Currency''' - Currency used for all cards (''Before [[MOR_X10 | MOR X10]] Default Currency is used'').
* '''Tell cents''' - enable or disable telling cents when announcing card balance (''This option is available starting from [[MOR_10_documentation | MOR 10]]'').
* '''Tell balance in currency''' - choose in which currency to tell balance when announcing it. (''This option is available starting from [[MOR_10_documentation | MOR10]]'').
* '''TAX percent''' – the actual value which will be used when presenting the Card's price to the User, i.e. when telling the user his remaining balance on the Card or showing the same information on the screen.
* '''Least Cost Routing (LCR)''' – which LCR will be used for all Cards in this Card Group.
* '''Tariff''' – the price list which will be used for this Card Group.
* '''Location''' – this is useful when Cards will be sold in a region with specific dialing rules. Rules for a location can vary for different Calling Card Groups.
* '''Number Length''' – the length of the Card's number. You can select any value here. It is recommended to select different values for different Card Groups to minimize the risk of anyone guessing another card's number and using it unauthorized. Card numbers are generated in sequence order.
* '''PIN Length''' – the number of the Card's PIN. The same recommendation applies as for the Card's Number. PINs are generated randomly.
* '''Valid from''' - from which date Cards are valid.
* '''Valid till''' - till which date Cards are valid.
* '''Valid after first use''' - how many days a Card is valid after first use. Default 0 means that the card is valid forever.
* '''[[Allow loss calls]]''' - enable this feature on calling card group if you want to let card users make calls when there might be a loss.
* '''Deny to double-use a Card with Pinless dialing, when Card is assigned to some CallerID'''
* '''Disable credit transfers from Cards with a CallerID assigned ''' - this option disallows a Card Top Up and other kinds if Credit transfers from Cards which already have a CallerID assigned to them.
* '''Disable Voucher with the same Number as Card if Card is used?''' - this option allows you to print cards that can be used both for vouchers and for Calling Cards. If one is used - the other one is deactivated.
* '''Leave CallerID assigned to Card when the balance is empty:''' - to leave or not to leave a card with CallerID when its balance equals 0. Note: Card balance is checked before the call to the destination, right after the card is recognized.


* '''Daily Charge''' – the amount which will be deducted EACH day from the card starting from the date when card is used for the first time. That means, if user makes first call on Monday and second call on Friday, his card will be deducted for 5 days using this value (Mo, Tu, We, Th, Fr).
* '''TAX percent''' – actual value which will be used when presenting Card's price to the User. E.g. when telling user his remaining balance of the Card or showing same info on the screen.
* '''Least Cost Routing (LCR)''' – which LCR will be used for all Cards in this Card Group.
* '''Tariff''' – price list which will be used for this Card Group.
* '''Location''' – this is useful when Cards will be sold in some region with specific dialing rules. Rules for location can vary for different Calling Card Groups.
* '''Number Length''' – the length of Card's number. You can select any value here. It is recommended to select different values for different Card Groups to minimizing risk of guessing other card and using it unauthorized. Number for Card is generated in sequence order.
* '''PIN Length''' – number of Card's PIN. Same recommendation applies as for Card's Number. PIN is generated randomly.
* '''Valid from''' - from which date Cards are valid
* '''Valid till''' - till which date Cards are valid
* '''Valid after first use''' - how many days valid after first use. Default 0 means that card is valid forever.


<br><br>
<br><br>


== Management ==
= VIDEO: How to create Calling Cards Group  =
 
<html>
Card Groups as many other entities in MOR can be created/edited/deleted/viewed.
<iframe width="640" height="360" src="https://www.youtube.com/embed/lxzhAdvOW2Q" frameborder="0"></iframe>  
 
</html>
If Calling Card module is enabled you can find it (as Administrator) in: '''ADDONS – Calling Cards'''.
 
[[Image:card_group.png]]
 
 
Here you can review your active Calling Card Groups:<br>
 
[[Image:icon_details.png]] (..) – Shows Cards window where you can manage Group's Cards<br>
[[Image:icon_details.png]] - All of the details of Calling Card Group<br>
[[Image:icon_excel.png]] - Exports Cards into CSV format<br>
[[Image:icon_edit.png]] - Edit Group's details<br>
[[Image:icon_delete.png]] - Delete Group<br>




<br><br>
<br><br>


== Card Creation ==
=See also=
 
Cards for Calling Card Group can be generated or [[Card import from CSV file | imported from CSV file]].
 
=== Generating Cards ===
 
'''Add cards''' – brings the window where you can add additional Cards to the Card Group.
 
In this window you should enter Card's start and end numbers. They will form interval which will be created. If any Card of same number exists – the old Card will remain and new one will not be created.
 
Card PIN number is created automatically – it's random and unique. It is wise to keep it's length not small to avoid cheating from users which can guess short PIN number.
 


<br><br><br>
----
See also:
* [[Calling Cards Addon]]
* [[Calling Cards Addon]]

Latest revision as of 09:13, 19 January 2022

Description

A Card Group is a set (array) of Calling Cards.

Usage

Card Groups, like many other entities in MOR, can be created/edited/deleted/viewed.

If a Calling Card module is enabled, you can find it in: ADDONS –> Card Groups.

Card group path.png

Here you can review your active Calling Card Groups:

Caling cards.png

Icon details.png (..) - shows the Cards window, where you can manage the Group's Cards.
Icon details.png - all the details of the Calling Card Group.
Icon excel.png - exports Cards into CSV format.
Icon edit.png - edits the Group's details.
Icon delete.png - deletes the Group with all Cards, used Cards will be hidden.


Properties


Card group properties.png

  • Card Image – just for informational purposes and eye pleasure to view on the GUI. Can be (and should be) the same as the real printed card for consistency. But that's not the rule.
  • Description – a short memo for admin to view some more info for the cards. It is useful when there are a lot of Card Groups and the Card Group name is not enough.
  • Price with TAX – the price which all Cards in this Group will have before first use. TAX is not included in Card balance. It's in the default currency.
  • Setup Fee – the fee which will be charged when a call is connected for the FIRST time when the card is used.
  • Ghost minute percent – a value to trick the user into thinking he has more minutes when he really has less.

Example:

A user has enough balance in his card to call for 50 minutes. Ghost minute percent = 120. So when the user enters his number/PIN, the system tells: "You have 60 minutes remaining" (50/100 * 120). Note: this is not an increase in percent; it is the value by which the actual minutes should be multiplied to tell them to the user.

  • Ghost balance percent - same as Ghost Minute Percent, but this value only applies to the Balance which is told to the user (This option is available starting from MOR9).
  • Daily Charge – the amount which will be deducted EACH day from the card starting from the date when the card is used for the first time. This means if the user makes his first call on Monday and his second call on Friday, his card will be deducted for 5 days using this value (Mo, Tu, We, Th, Fr). Daily Charge is applied for all cards in the group: for those cards which were activated before Daily Charge was set, and for cards which will be activated in future.
  • Currency - Currency used for all cards (Before MOR X10 Default Currency is used).
  • Tell cents - enable or disable telling cents when announcing card balance (This option is available starting from MOR 10).
  • Tell balance in currency - choose in which currency to tell balance when announcing it. (This option is available starting from MOR10).
  • TAX percent – the actual value which will be used when presenting the Card's price to the User, i.e. when telling the user his remaining balance on the Card or showing the same information on the screen.
  • Least Cost Routing (LCR) – which LCR will be used for all Cards in this Card Group.
  • Tariff – the price list which will be used for this Card Group.
  • Location – this is useful when Cards will be sold in a region with specific dialing rules. Rules for a location can vary for different Calling Card Groups.
  • Number Length – the length of the Card's number. You can select any value here. It is recommended to select different values for different Card Groups to minimize the risk of anyone guessing another card's number and using it unauthorized. Card numbers are generated in sequence order.
  • PIN Length – the number of the Card's PIN. The same recommendation applies as for the Card's Number. PINs are generated randomly.
  • Valid from - from which date Cards are valid.
  • Valid till - till which date Cards are valid.
  • Valid after first use - how many days a Card is valid after first use. Default 0 means that the card is valid forever.
  • Allow loss calls - enable this feature on calling card group if you want to let card users make calls when there might be a loss.
  • Deny to double-use a Card with Pinless dialing, when Card is assigned to some CallerID
  • Disable credit transfers from Cards with a CallerID assigned - this option disallows a Card Top Up and other kinds if Credit transfers from Cards which already have a CallerID assigned to them.
  • Disable Voucher with the same Number as Card if Card is used? - this option allows you to print cards that can be used both for vouchers and for Calling Cards. If one is used - the other one is deactivated.
  • Leave CallerID assigned to Card when the balance is empty: - to leave or not to leave a card with CallerID when its balance equals 0. Note: Card balance is checked before the call to the destination, right after the card is recognized.




VIDEO: How to create Calling Cards Group




See also

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