Difference between revisions of "Provider Active Calls"
From Kolmisoft Wiki
Jump to navigationJump to search
(→Usage) |
(→Usage) |
||
| (One intermediate revision by the same user not shown) | |||
| Line 7: | Line 7: | ||
[[Image:Provider_Acitve_Calls_menu.png]] | [[Image:Provider_Acitve_Calls_menu.png]] | ||
<br/><br/> | <br/><br/> | ||
The report table lists all the Providers that currently have Active Calls, shows the used Protocol, IP Address, Number of | The report table lists all the Providers that currently have Active Calls, shows the used Protocol, IP Address, Number of Calls currently going via each Provider, Number of Answered Calls, Calls Limit set for the [http://wiki.kolmisoft.com/index.php/Simultaneous_call_limitation#Provider Provider], and Free Lines (Calls Limit – Total Calls).<br> '''Note''': Functionality is available for the System Admin and Accountants with an Active Calls Provider permission (see more: [[Accountant_permissions|Accountant Permissions]]). | ||
<br/><br/> | <br/><br/> | ||
[[Image:Provider_Acitve_Calls_stats.png]] | [[Image:Provider_Acitve_Calls_stats.png]] | ||
Latest revision as of 12:20, 2 May 2017
Description
This report shows a real-time distribution of Active Calls between the Providers.
Usage
Go to STATISTICS –> Calls –> Active Calls –> Provider Active Calls:
The report table lists all the Providers that currently have Active Calls, shows the used Protocol, IP Address, Number of Calls currently going via each Provider, Number of Answered Calls, Calls Limit set for the Provider, and Free Lines (Calls Limit – Total Calls).
Note: Functionality is available for the System Admin and Accountants with an Active Calls Provider permission (see more: Accountant Permissions).
