ZAPTEL outgoing calls

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Problems

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Asterisk

• SIP Error Codes
• Call rejected by IP: No authority found
• CallerID not passed
• DID is not working
• Calls are not recorded
• Fax is not received
• MOR can't determine who is calling. Make sure accountcode is set for caller (Provider or Device)
• Retrieved 0 adv.rates, max adv.rate: 0.000000, total event price: 0.000000
• One-way audio or not audio at all
• No sound on Voicemail or Playback
• Dropping extra frame of G.729 since we already have a VAD frame at the end
• Comfort noise support incomplete in Asterisk (RFC 3389)
• mysql_reconnect: mor: Unknown connection error: (2006) MySQL server has gone away.
• Call dropped upon connection
• Devices
  • Can't register device
    • Registration from 'SOME DEVICE' failed for 'IP' - Not a local domain
    • Unable to find key 'XXX' in family 'SIP/Registry'
    • Registration from 'sip:XXX@23.45.67.89' failed for '34.56.67.89' - No matching peer found
  • Device can't dial out
    • No path to translate from XXX to YYY
    • Call rejected by IP: No such context/extension
    • mor_authorize: Too low balance for more simultaneus calls!!!
  • Device can't be reached
    • Unable to create channel of type 'XXX' (cause 3 - No route to destination)
  • Device is not receiving video
• Zaptel
  • Zaptel YELLOW alarm
  • Unable to open master device '/dev/zap/ctl'

GUI

• Can't open GUI
• Graphs does not appear
• Can't open phpMyAdmin
• Can't send email
• Can't initiate web callback
• Vouchers are not accepted
• Can't delete device/user - it has calls

Installation

• rails: command not found
• Debian packages installation problems
• yaml.rb:133: BUG Segmentation fault

Guides

Testing

• Testing MOR PRO installation
• Check GUI log
• Call Tracing
• Asterisk CLI
• app_mor.so version

Installation

• MOR PRO Installation
• RMagick installation
• Zaptel installation
  • zapata.conf example configuration
  • Zaptel installation for MOR FREE LiveCD 0.5
• mod_fcgid installation
• G723/G729 Codec installation
• mime-construct installation
• MySQL Replication
• Sangoma Wanpipe installation
• Debian Etch installation

Other

• MOR PRO post installation
• PBX connection to MOR
  • MOR and Trixbox
• Ports which should be opened
• What is necessary to troubleshoot MOR PRO system
• Asterisk under NAT
• Change default passwords
• Change folder /mor to another
• Change flag for translation
• Lost MySQL root password?
• Asterisk CLI debug
• Linksys SPA942 Configuration
• Which codecs should I choose for devices
• Video call with CounterPath eyeBeam
• How to restart Asterisk server
• How to connect to Huawei devices
• MOR GUI Translation
• How to set static IP in Debian
• Timezone in RoR
• Voice quality
• Sound files
• Wiki formating guidelines

Documentation

• MOR PRO Manual
• MOR Carrier Class
• MOR PRO v0.5
• MOR PRO v0.6
  • MOR API
  • MOR Addons
    • Joomla integration --- Under development
    • Click2Call system --- Under development
• FAQ
• How fast MOR can perform?
• Implementations
• Job offer for LTU