Difference between revisions of "207 Not clear who should receive call"
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[[Image:audio.png]] SYSTEM ERROR. CODE 207. Not clear where to send the call. | [[Image:audio.png]] SYSTEM ERROR. CODE 207. Not clear where to send the call. | ||
= Provider not configured as user = | |||
This error happens when a call comes from a provider that is not configured as a user. | This error happens when a call comes from a provider that is not configured as a user. | ||
Create a user for this provider in the system and assign the provider to this user to allow him to make calls. | Create a user for this provider in the system and assign the provider to this user to allow him to make calls. | ||
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Fix it by [[Configure Provider which can make calls | instructions provided here]]. | Fix it by [[Configure Provider which can make calls | instructions provided here]]. | ||
<br><br> | |||
= Bad Localization Rule = | |||
Check Localization Rules, which can add/cut some prefix to/from incoming DID. | |||
This makes incoming DID number not match with the DID entered in the system and call will fail. | |||
<br><br> | |||
===Example=== | |||
In Global Location User created rule: Add: "34", Cut: "", Min: 9, Max 14 | |||
This added 34 to every number between 9-14 length. | |||
As incoming DID was 11 digits length, 34 was added in front of it and system was unable to find it: | |||
[2011-07-30 10:24:25] NOTICE[538]: app_mor_authentication.c:1289 Dst: 182994*****<br>.. | |||
[2011-07-30 10:24:25] NOTICE[538]: app_mor_destinations.c:285 mor_localize_destination: Localization info: cut: , add: 34 | |||
[2011-07-30 10:24:25] NOTICE[538]: app_mor_destinations.c:314 mor_localize_destination: Localized destination: 34182994***** | |||
[2011-07-30 10:24:25] NOTICE[538]: app_mor_dids.c:22 mor_check_did: Checking DID (34182994*****) ... | |||
[2011-07-30 10:24:25] NOTICE[538]: app_mor_dids.c:282 mor_check_did: DID not found... | |||
Solution to this problem was to fix rule: Min: 9, Max: 9 | |||
<br><br> | <br><br> | ||
Revision as of 09:44, 30 July 2011
SYSTEM ERROR. CODE 207. Not clear where to send the call.
Provider not configured as user
This error happens when a call comes from a provider that is not configured as a user.
Create a user for this provider in the system and assign the provider to this user to allow him to make calls. For more information, please consult the online manual at wiki.kolmisoft.com.
This error happens when a Provider tries to dial through your system but is not allowed to.
Fix it by instructions provided here.
Bad Localization Rule
Check Localization Rules, which can add/cut some prefix to/from incoming DID.
This makes incoming DID number not match with the DID entered in the system and call will fail.
Example
In Global Location User created rule: Add: "34", Cut: "", Min: 9, Max 14
This added 34 to every number between 9-14 length.
As incoming DID was 11 digits length, 34 was added in front of it and system was unable to find it:
[2011-07-30 10:24:25] NOTICE[538]: app_mor_authentication.c:1289 Dst: 182994*****
.. [2011-07-30 10:24:25] NOTICE[538]: app_mor_destinations.c:285 mor_localize_destination: Localization info: cut: , add: 34 [2011-07-30 10:24:25] NOTICE[538]: app_mor_destinations.c:314 mor_localize_destination: Localized destination: 34182994***** [2011-07-30 10:24:25] NOTICE[538]: app_mor_dids.c:22 mor_check_did: Checking DID (34182994*****) ... [2011-07-30 10:24:25] NOTICE[538]: app_mor_dids.c:282 mor_check_did: DID not found...
Solution to this problem was to fix rule: Min: 9, Max: 9
See also:
