Training

Kolmisoft provides personalized training sessions designed to help Customers understand how to effectively use the Kolmisoft system and perform specific operational tasks.

Typical training topics include (but are not limited to):

• Adding and configuring providers
• Configuring LCR (Least Cost Routing)
• Uploading and managing tariffs
• Generating and managing calling cards
• Configuring IVR (Interactive Voice Response)
• Other system-related configurations based on Customer needs

Training sessions are typically conducted remotely via Zoom, including screen sharing, audio, and video, allowing interactive, real-time guidance.

The standard rate for training is 100 EUR/hour, billed in full-hour increments.

On-site training can also be arranged at the Customer’s office or at Kolmisoft premises, subject to separate agreement.

Before scheduling a training session, the following must be agreed:

• The system/environment where the training will be conducted (Customer’s or Kolmisoft’s)
• The training scope, scenario, and specific goals
• The scheduled date and duration of the session

If you are interested in personalized training, please contact us.