Device configuration

From Kolmisoft Wiki
Jump to navigationJump to search

PIN

A PIN is a unique number sequence that is used to authenticate a device.

It is used in:

  • Authenticate device in ANI/PIN Dial Plan
  • Authenticate device when Tell Balance extension is dialed

The system asks for the PIN to be entered over the phone. When the PIN is entered, the system checks for the PIN in DB and if it is found, the device is authenticated.

Works not logged

Default: YES.

This setting has nothing to do with DEVICE registering to SERVER.

It is for USER registering into GUI.

This setting lets device dial out when device owner (user) is not logged into GUI interface.

If this setting is unchecked, and User is not logged into GUI, Device will not be able to dial.

Asterisk CLI will show something like this:

   -- Executing [37068111855@please_login:1] Wait("SIP/101-082b73c8", "1") in new stack
   -- Executing [37068111855@please_login:2] Playback("SIP/101-082b73c8", "mor_login_fail|noanswer") in new stack
   -- <SIP/101-082b73c8> Playing 'mor_login_fail' (language 'en')
   -- Executing [37068111855@please_login:3] PlayTones("SIP/101-082b73c8", "congestion") in new stack
   -- Executing [37068111855@please_login:4] Congestion("SIP/101-082b73c8", "") in new stack

Caller will hear: LOGIN FAILED.

Just check this setting (activate it) in device settings to allow it to dial all the time.

This setting is mostly used in a Call Center environment when the caller must be logged into GUI to dial out.

See also