Difference between revisions of "No data in Statistics pages"

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  service elasticsearch restart
  service elasticsearch restart
Wait about one minute for Elastiscearh to start and the run command
  elasticsearch resync
  elasticsearch resync



Revision as of 07:37, 28 April 2017

This applies since MOR X7.

Run following commands to fix it:

service elasticsearch restart

Wait about one minute for Elastiscearh to start and the run command

elasticsearch resync


ES (ElasticSearch) is a tool that we use to show statistics in MOR.
ES Sync Status shows how accurate is ES data compared to MySQL data.
ES periodically fetches data from MySQL.
Since this action is not in real time, some miss match is possible when you have active calls.
This miss match should be only noticeable when checking newest calls.
Eventually all calls should be synchronized between ES and MySQL. Small percentage miss match is normal.