Difference between revisions of "MOR X4"

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| [[File:cross.png]]||  [https://support.kolmisoft.com/tickets/ticket_show/17562 FAS Detector] || Detect FAS and take care of it, improve ASR/ACD and user experience
| [[File:cross.png]]||  [https://support.kolmisoft.com/tickets/ticket_show/17562 FAS Detector] || Detect FAS and take care of it, improve ASR/ACD and user experience
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|-
| [[File:cross.png]]||  [https://support.kolmisoft.com/tickets/ticket_show/17748 Queues] || Queue functionality to extend MOR's PBX capabilities
| [[File:check.png]]||  [https://support.kolmisoft.com/tickets/ticket_show/17748 Queues] || Queue functionality to extend MOR's PBX capabilities
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|-
| [[File:cross.png]]||  [https://support.kolmisoft.com/tickets/ticket_show/17747 Music On Hold] || Old simple MOH management over GUI
| [[File:check.png]]||  [https://support.kolmisoft.com/tickets/ticket_show/17747 Music On Hold] || Old simple MOH management over GUI
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| [[File:check.png]]||  [https://support.kolmisoft.com/tickets/ticket_show/17563 Provider availability monitoring/control] || Will disable/enable Provider when it is down improving ASR/ACD stats and user experience
| [[File:check.png]]||  [https://support.kolmisoft.com/tickets/ticket_show/17563 Provider availability monitoring/control] || Will disable/enable Provider when it is down improving ASR/ACD stats and user experience

Revision as of 10:54, 9 July 2013

MOR X4 will be released in August 1st of 2013.

Links are to our internal Support system which needs login.

Beta tests will start at July 1st. Everybody are invited to participate and test MOR X4 prior it's release. Please contact us if you are interested.

If some functionality is not done till July 1st, it will not go into MOR X4.



New functionality

Status Functionality Why is it good?
Cross.png Ability to set automated alerts for monitoring purposes Get alerted about the problems fast and solve them asap
Cross.png FAS Detector Detect FAS and take care of it, improve ASR/ACD and user experience
Check.png Queues Queue functionality to extend MOR's PBX capabilities
Check.png Music On Hold Old simple MOH management over GUI
Check.png Provider availability monitoring/control Will disable/enable Provider when it is down improving ASR/ACD stats and user experience
Check.png Load Monitoring Disallows STATISTICS which use a lot of server resources if server load is too high - saves system from overloading
Check.png Blacklist functionality Dynamic Routing based on smart logic which puts a 'score' on the call by its SRC, DST or RTP IP and allows routing call with high score over different route
Check.png Webphone Allow your users call from their computer (Java based)
Check.png Automatic Old Calls Archiving Garbage collector to save space and increase system stability and reliability (and speed!)
Check.png mm:ss time format This is market standard not yet implemented in MOR
Check.png Aggregate report export to CSV To quickly provide data to Providers/Users for disputes, etc
Check.png LCR change on time periods (e.g. daily/ peak-off peak/etc) Advanced Routing
Check.png CPS Limitation Limit call tries per time period, helps against flooding
Check.png Provider Balance Limit Be safe how much you can sell to some Provider, limit its balance
Check.png Quick Provider Changes window Quickly change settings for many several Providers at once
Check.png DID Import Import DIDs from file, easy and fast way for day-to-day engineer's work



Not confirmed yet/possible



Improvements

  • Quick Stats upon request only (to avoid server overload)



Important Changes

  • Only User will be able to make calls. E.g. Admin, Accountant and Reseller will not be able to make calls anymore. They will have to create separate User to make calls.
  • API will be adjusted, method names changed (keeping backwards-compatibility), responses and parameters fixed