Revision as of 12:28, 7 May 2012

Make sure settings are correct (server IP/username/password)
- Try to register with empty password (Portech device had this issue - did not wanted to register with simplest password).
Make sure UDP ports 4569, 5060, 10000-20000 are open. You can use command "iptables -F" to disable firewall temporary.
In file /etc/asterisk/sip.conf enter correct IP for value bindaddr, correct IP = IP to which your devices are registering. Restart Asterisk
In file /etc/asterisk/sip.conf enter correct IP for value: realm=xxx.xxx.xx.xxx ;your Asterisk IP. Restart Asterisk

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+* Make sure settings are correct (server IP/username/password)
+** Try to register with empty password (Portech device had this issue - did not wanted to register with simplest password).
+* Make sure UDP ports 4569, 5060, 10000-20000 are open. You can use command "iptables -F" to disable firewall temporary.
 * In file '''/etc/asterisk/sip.conf''' enter correct IP for value '''bindaddr''', correct IP = IP to which your devices are registering. [[How to restart Asterisk server|Restart Asterisk]]
 * In file '''/etc/asterisk/sip.conf''' enter correct IP for value: '''realm'''=xxx.xxx.xx.xxx ;your Asterisk IP. [[How to restart Asterisk server|Restart Asterisk]]
-* Make sure settings are correct (server IP/username/password)
-** Try to register with empty password (Portech device had this issue - did not wanted to register with simplest password).
-* Make sure UDP ports 4569, 5060, 10000-20000 are open.

Difference between revisions of "I cannot register Device"