Difference between revisions of "Active Calls"

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= Description =
[[Image:active_calls.png]]
[[Image:active_calls.png]]


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If call is still here, that means that Asterisk can't hangup call. It stuck. Stuck calls are cleaned every 2 hours. No need to do anything.
If call is still here, that means that Asterisk can't hangup call. It stuck. Stuck calls are cleaned every 2 hours. No need to do anything.
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= Active Calls for Users/Resellers =
In order to enable this functionality for Users/Resellers, check such setting:
[[Image:active_cals_for_users_settings.png]]
Then Users/Resellers will be able to see Active Calls selection in their Personal menu:
[[Image:active_cals_for_users.png]]

Revision as of 12:02, 21 December 2009

Description

Active calls.png

On main window in Quick Stats it is possible to see Active Calls - these are the calls, which are in the system at this moment.

It is possible to press on it and new window opens - with detailed Active Calls.

You can get to this window in STATISTICS - Calls - Active Calls.

In this window all active calls are presented with more details, such as: Start Date, Duration, Src, Dst.

In order to see correct duration on multi-server systems, all time on servers should be synchronized.

NOTE: local calls are not visible on MOR GUI, only calls to/from outside


Hangup Active Call

(Possible from MOR 0.8)

To hangup active call press Icon delete.png delete icon next to it.

System will try to hangup the call.

If call is still here, that means that Asterisk can't hangup call. It stuck. Stuck calls are cleaned every 2 hours. No need to do anything.




Active Calls for Users/Resellers

In order to enable this functionality for Users/Resellers, check such setting:

Active cals for users settings.png


Then Users/Resellers will be able to see Active Calls selection in their Personal menu:

Active cals for users.png