If in GUI on Recordings page you get Forbidden do:

rm  -fr /home/mor/public/recordings
ln -s /var/spool/asterisk/monitor /home/mor/public/recordings
chmod 777 /var/spool/asterisk/monitor

Make sure you have correct Recordings_Folder in /home/mor/config/environment.rb file.

It should look like this:

Recordings_Folder = "http://<YOUR SERVER IP>/billing/recordings/"

IMPORTANT! <YOUR SERVER IP> should be ---> your real server IP, do not leave such writing - ENTER here YOU SERVERS' IP!

Restart Apache after that:

/etc/init.d/httpd restart

Cannot access Recordings in GUI

See also