Basic and OLD Call Shop functionality

From Kolmisoft Wiki
Revision as of 11:27, 20 August 2009 by Admin (talk | contribs)
Jump to navigationJump to search

Definition

MOR is not used in Call Shops very often but has some _BASIC_ Call Shop functionality which will be described here.

The main idea is to have several Phone Booths (we will call them „Users‟) which are allowed to dial out. After that they get billed for the calls they made.


Setup

First of all we need to create new Group for Call Shop.

Select SETTINGS – Groups – New group

Callshop1.png


Enter name for Call Shop (“CallShop” in example) and select Type as “callshop”. Press Create.

Callshop2.png


Now we have group which will be use for Call Shop. We need to add some members to this group.

Member is User in MOR terms. Lets add them.

Press on Members for the CallShop group:

Callshop3.png


Each group can have different types of members. Member can be “Manager” and “User”. Manager will manage the group. Group can have several managers.

Lets add manager for our Call Shop. Usually that will be “System Admin”.

Make sure in selection list Add new member “admin – System Admin” is selected and press Add member button:

Callshop4.png


When new member is added, its type is „user‟, lets change it to „manager‟

Press on Change type for our only user:

Callshop5.png


Now we have manager for our group:

Callshop6.png


Also instantly we have new controls for the „CallShop’ group under MANAGEMENT, because we are logged in as „System Admin‟

Callshop7.png


Now we need some users for full Call Shop functionality. These users will do actual calling.

We add them same way as our manager but we leave their type as „user‟:

Callshop8.png


And second:

Callshop9.png


Now we have 3 members: 1 manager and 2 users:

Callshop10.png


The setup is complete. If users have correct setup (devices, tariffs, LCRs, etc) and they can dialout, then we can start using our Call Shop.

Callshop11.png


Operation

Callshop12.png


Callshop13.png

Callshop14.png

Callshop15.png