M4 Emails

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Revision as of 11:38, 24 September 2020 by Dmitrij (talk | contribs)
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What are Emails?

This function is used to send emails to your clients. It can be used to send commercials, notes about service unavailability or anything else – maybe Christmas greetings!

Where I can find Emails?

This function can be found in MAINTENANCE –> Emails

Here you see emails which are templates for emails about various system messages.

  • invoices - customer will get his Invoice files when they are will be sent manually.
  • warning_balance_email - User will get when balance becomes lower than Warning balance.
  • block_when_no_balance - will be sent after account is blocked due insufficient balance.
  • password_reminder - will be sent after MOR has received a User password reminder request.
  • warning_balance_email_local - Admin or/and Manager gets warning when Users' balance becomes lower than Warning balance.
  • payment_confirmation - User will get when payment is made.
  • warning_balance_email_local2 - User will get when balance becomes higher than Warning balance.
  • server_low_free_space - will be sent when free space is to low in some of Servers. Information about the Server and the remaining free space will be provided.
  • cdr_export_success - will be sent after CDR export.
  • cdr_export_error - will be sent if CDR export would end with error.
  • auto_aggregate_report - Auto - emails for Aggregate Templates

How to Edit Emails?

Press Edit button and fill necessary information. You can use different variables. Full list of email variables can be found HERE

M2 emails edit button.png

M2 email edit.png

How to Create New Email

In main Emails window press ADD NEW EMAIL

There are 2 types of new Emails: Simple and Rate Import Notification Email

Simple Email


New m2 email simple.png

Rate Import Notification Email


New m2 email rate.png

Supported Variables


  • <%= username %>
  • <%= first_name %>
  • <%= last_name %>
  • <%= full_name %>
  • <%= balance %>
  • <%= balance_range_min %>
  • <%= balance_range_max %>
  • <%= user_email %>
  • <%= currency %>
  • <%= email %>
  • <%= company_email %>
  • <%= invoice_price %>
  • <%= invoice_price_with_tax %>
  • <%= invoice_currency %>
  • <%= invoice_period_start %>
  • <%= invoice_period_end %>