M4 Hangup Cause Report
From Kolmisoft Wiki
Jump to navigationJump to search
Description
The report shows Hangup Cause Graphs by Cause Codes and Answered/Failed calls by date due to provided search options.
Usage
Go to Reports -> Hangup Cause:
You can Refine the search results by providing an intended time period, a User and their Devices and a Destination Group.
NOTE: If there is no User or Destination Group set, the search result shows Hangup Cause statistics for ALL the Users and the Destination Groups.
Charts
- The pie chart shows a number of Calls by Hangup Cause Code.
- The column chart shows Answered and Failed Calls by date.
NOTE: Below the charts is the Cause codes table, which shows detailed information for every Hangup Cause Code.
