Archived Calls in Files

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Description

Archived calls functionality helps to increase system stability, reliability and speed. Calls archivation into file allows to avoid growing database and lets to use archived calls data mor flexible.

Usage

Settings

Archiving options can be set in SETTINGS -> Setup -> Settings -> Calls tab:

Archived calls settings.png

If Archive to File (TGZ) option is enabled, Calls will be archived to CSV files (max 50000 lines per file), then compressed to TGZ and stored in your Backup storage directory (http://wiki.kolmisoft.com/index.php/Backup_system#Configuration).

Files

Files with calls can be found at STATISTICS –> Calls –> Archived Calls -> Files

Old calls in file.png

NOTE Files can be reached and managed by admin only.

Bulk management

Files can be deleted one by one with click on Icon delete.png icon in files list or few at a time by selecting period in Icon edit.pngBulk management

Old calls in file bulk management.png

See Also