Warning balance
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Description
This function allows a number of actions to be taken when a user's balance drops lower than the set value.
You can edit Warning Balance in User Details.
Check Active to activate this function.
Upon activation, the User, Admin and Responsible Accountant will receive an email when User balance drops lower than the balance set in the fields after: Send email when balance drops lower than.
Select when to send such an email and for who:
- Only once when balance drops lower than – email will be sent only one time when balance drops lower than written.
- Every day at – email will be sent every day at selected time, by users time zone, while balance is lower than written.
Additionally, you can play an audio message whenever the user makes a call if balance drops below setup Warning Balance.
Check Play before every call and select the audio file to play.
Use this with caution - not many users will like this!
Other notes
- Emails are sent hourly that means that it might take some time for you to receive an email after the balance drops.
