ANI/CLI ban system

From Kolmisoft Wiki
Revision as of 14:30, 24 July 2013 by Aisteb (talk | contribs)
Jump to navigationJump to search

Description

This function makes it possible to ban unwanted CallerIDs.

Only Administrator can ban CLIs.

Usage

Go to SETTINGS –> Users –> Devices –> CLIs

Clis path.png

Here you can click on red cross and ban the CLI, or click on green check icon to reverse action.

Banned clis.png

When no IVR is selected, the call ends with the CONGESTION tone.

When an IVR is selected, it is played for the user who tries to dial.

As example IVR might say: "Sorry, but your account is blocked because..."

Blocking CallerID because of simultaneous calls

To set this functionality go to main devices edit window and in Advanced block choose Yes in Block callerid if (number) simultaneous calls come from it:. Add a number of simultaneous caller IDs. Default value is 2:

Devices block.png

This scheme shows how this functionality works:

4202.png

See also