Testing MOR PRO installation

Initial tests

Run /usr/src/mor/test.sh to test

• MySQL and Asterisk connectivity
• Fax2Email modules
• H323 module
• mime-construc
• If g723 and g729 codecs are installed
• Connected users

That can be done manually also.

Login to the system

Go to the GUI: http://<my-ip-address>/billing

And login as: admin/admin

Configuration file

Go to /home/mor/config/environment.rb

• Web_URL - enter correct URL where MOR GUI can be reached, e.g. http://23.45.67.89/billing
  • Do not leave 0.0.0.0 - it's bad value, enter real IP by which you access GUI
• Recordings_Folder - enter correct URL where recordings can be reached (they can be on different server, e.g. http://98.65.43.21/billing/recordings)
• Addons - enable addons if you purchased them. Note - enabling them when they are not installed will mess your GUI

Restart Apache:

If you have Debian:

/etc/init.d/apache2 restart

Or Centos/Fedora:

/etc/init.d/httpd restart

GUI

Go to and make sure page is displayed correctly:

• SETUP - Settings - Save changes (press on it)
• SETUP - Settings - Logo <--- change logo to something else, change back to make sure it works
• SETTINGS-Users-Devices - create new device/delete device
• SETTINGS - Accounting - Invoices - Generate...
• SETTINGS - Setup - PBX-Functions - VoiceMail - SAVE (press it)
• STATISTICS - Call - Graphs
• SETTINGS - Users - Recordings - Show
• PERSONAL MENU - Calls

Register new user over GUI (registration from login page), enter your email and check after registration if you received it

Activation test

Configure softphone with following settings: 101/101 and call any number, let's say 123456789. On the CLI normal call process should be visible. If MOR tells, that "MOR is not authorized to work on this computer" - that means there are problems with serial.

Or in Asterisk CLI write:

module unload app_mor.so
module load app_mor.so

It should say somethign similar:

[Dec 10 08:49:27] NOTICE[19319]: app_mor.c:4050 load_module: MOR PRO is authorized to work on this computer.
Loaded app_mor.so => (MOR Billing Solution v0.5.0.6)

This means everything is ok.

Codecs

NOTE: From 0.6.14 install script test.sh script is used to check for installed codecs.

In Asterisk CLI:

show translation

Should show g723 and g729 installed:

If g723 and g729 lines look like this:

g723    -   -    -    -        -     -    -     -    -     -    -    -    -
g729    -   -    -    -        -     -    -     -    -     -    -    -    -

Then - install g723/g729 codecs.

Autodialer

Skip this section if you do not have Auto-Dialer addon.

Enable crontab logs:

/etc/syslog.conf uncomment cron.*

Execute:

/etc/init.d/sysklogd restart

Change editor from vi to some usable one:

In file /root/.bashrc at the end add: export EDITOR='mcedit'

Relogin to root account for this change to take effect.

Execute:

crontab -e

In the file's end add:

*/5 * * * * /home/mor_ad/mor_ad_cron >> /home/mor_ad/mor_ad_cron.log

Make sure you pressed ENTER after this line!!! If you don't it will not work.

mime-construct

NOTE: From 0.6.14 install script test.sh script is used to check for installed mime-construct.

It is used to send faxes.

Write in bash to test:

mime-construct

You should see:

mime-construct: no recipients specified

If you see something else - reinstall mime-construct

Fax2Email

NOTE: From 0.6.14 install script test.sh script is used to check for installed fax applications

In Asterisk CLI:

module show like fax

It should show:

CLI> module show like fax
Module                         Description                              Use Count
app_nv_faxdetect.so            NV Fax Detection Application             0
app_rxfax.so                   Trivial FAX Receive Application          0
app_txfax.so                   Trivial FAX Transmit Application         0
3 modules loaded

Go to device's 102 settings and change fax email to yours.

Register your softphone with settings 101/101 (if you can't make sure you opened necessary ports.

Using your softphone dial *9901 - you should get email with test fax attached as PDF.

Go to:

• STATISTICS-VARIOUS-FAXES - press on PDF - should open your received fax

VoiceMail

Call *97, you should hear: Comedian Mail Mailbooox... or You haaaave no messages...

H323

NOTE: From 0.6.14 install script test.sh script is used to check for installed H323 support.

In Asterisk CLI:

module show like h323

WEB Callback

Login as user 101: (101/101)

Go to PERSONAL MENU - Various - Callback and enter any numbers, press Execute. On Asterisk CLI you should see:

-- Attempting call on Local/21233@mor_cb_src/n for 23234@mor_cb_dst:1 (Retry 1)
-- Executing [21233@mor_cb_src:1] NoOp("Local/21233@mor_cb_src-18d8,2", "MOR CB calls src!") in new stack
....

Possible errors:

Errno::EACCES (Permission denied - /tmp/mor_cf_xxxx or /var/spool/asterisk/outgoing/mor_cf_xxxx)

A Errno::EXDEV occurred in functions#activate_callback: 

Fix it.

---

No action on Asterisk CLI - enter correct AMI settings in MOR GUI Settings - AMI Interface

Crontab for Auto-Dialer

Skip this section if you do not have Auto-Dialer addon.

Check /home/mor_ad/mor_ad_cron.log, you should see something like this:

2007-12-07 00:01:53 - Start of MOR Auto-Dialer Cron script.
DB config. Host: localhost, DB name: mor, user: mor, psw: mor, port: 3306.
Successfully connected to database.
No campaigns found active this time: 00:01:53
Total campaigns retrieved: 0

For multi-server systems

Configure AMI connections

On Asterisk servers configure /etc/asterisk/manager.conf to allow GUI server to connect to Asterisk servers over AMI

[mor]
secret = morsecret
deny=0.0.0.0/0.0.0.0
permit=127.0.0.1/255.255.255.0
permit=10.70.10.10/255.255.255.0
read = system,call,log,verbose,command,agent,user,config
write = system,call,log,verbose,command,agent,user,config

NOTE: 10.70.10.10 is EXAMPLE IP - put correct one in your system.

Enter Asterisk servers into GUI interface

Enter correct settings to allow GUI to manage Asterisk servers over AMI