IVR is not working

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Revision as of 11:02, 31 August 2012 by Admin (talk | contribs) (Created page with '= Troubleshooting= Make sure /etc/asterisk/extensions_mor.conf has #include extensions_mor_ivr.conf Make sure /etc/asterisk/extensions_mor_ivr.conf has #exec /usr/local/mor…')
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Troubleshooting

Make sure /etc/asterisk/extensions_mor.conf has

#include extensions_mor_ivr.conf

Make sure /etc/asterisk/extensions_mor_ivr.conf has

#exec /usr/local/mor/mor_ast_generate_ivr

Run /usr/local/mor/mor_ast_generate_ivr

Output for Asterisk 1.4 should look like:

[ivr_block1]
switch => Realtime/ivr_block1@realtime_ext

For Asterisk 1.8 ir should look like:

[ivr_block1]
switch => Realtime/ivr_block1@extensions

If it is not @extensions, then

cd /usr/src/mor/sh_scripts/asterisk/scripts
./install.sh

Retest.




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