Voicemail is not sent to email
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Please check if e-mail address is correct in "Email:" field in user Device settings.
Also make sure that mails are not in a Spam folder.
Check /var/log/maiilog for more clues.
Example
Dec 12 20:42:51 localhost postfix/smtp[28599]: connect to alt3.gmail-smtp-in.l.google.com[209.85.225.26]: Connection timed out (port 25)
Message shows that mail server cannot be connected.