Cannot download Fax PDF from GUI
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Check /home/mor/config/environment.rb for correct value to Web_URL, which should point to external IP/hostname.
If it points to local IP, then PDF will not be accessible from Internet, as in this example:
(Press on picture several times to enlarge it)
Server is under NAT
If server is installed behind NAT and Web_URL variable in /home/mor/config/environment.rb is set to NAT gateway's external IP - make sure the server can access it.