Transfers with MOR
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When a call comes to a DID and then to a Local Device, transfers from the Local Device do not work by default because of the way Asterisk handles Local Channels.
You need to create at least one action in the Device's Call Flow to enable Transfers - for example, set VoiceMail when a call fails to that Device.
When a Device has at least one setting in Call Flow, calls from Local Devices can be transferred using the TRANSFER button on the VoIP phone.
If you experience problems with transfers, make sure you have allowe transfer = yes in /etc/asterisk/sip.conf. If you haven't, do so and reload Asterisk.