Support

From Kolmisoft Wiki
Revision as of 08:38, 5 October 2009 by Admin (talk | contribs) (New page: = In what order tickets are solved = {| border="1" cellpadding="5" cellspacing="0" | '''Reaction time''' || '''Priority''' || '''Plan''' || '''Forum'''|| '''Support System''' || ''...)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to navigationJump to search

In what order tickets are solved

Reaction time Priority Plan Forum Support System Email IM(Skype/MSN/ICQ) Phone FULL SERVICE
0-2h High Icon platinum sp.png PLATINUM Icon check.png
0-2h Medium Icon platinum sp.png PLATINUM
0-2h Low Icon platinum sp.png PLATINUM
0-6h High Icon gold sp.png GOLD
0-6h Medium Icon gold sp.png GOLD
0-6h Low Icon gold sp.png GOLD
0-12h High Icon silver sp.png SILVER
0-12h Medium Icon silver sp.png SILVER
0-12h Low Icon silver sp.png SILVER
0-24h High Icon bronze sp.png BRONZE
0-24h Medium Icon bronze sp.png BRONZE
0-24h Low Icon bronze sp.png BRONZE
0-48h High None (with license)
0-48h Medium None (with license)
0-48h Low None (with license)
0-48h High FREE
0-48h Medium FREE
0-48h Low FREE
Retrieved from "https://wiki.kolmisoft.com/index.php?title=Support&oldid=5320"