Recordings Addon

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It is possible to record selected users' calls for monitoring purposes.

In order to use Recording you have to setup which users' calls you want to record.

Go to SETTINGS – Users – Recordings and you will see such window:

Recordings1.png

Here you can check Record? field for the users you want to record and press Change at the bottom for the changes to take effect.

You can view/listen/download/delete these recorded calls by selecting Show in the Recordings window. You will see something like this:

Recordings2.png


Sound format

Recordings are saved into mp3 format. 1mb can save around 4min of recordings.


Recordings Addon

To extend Recordings functionality Recordings Addons is available. It allows more advanced functions with recordings.





See also: