Sound files

Description

Sound files used by MOR are located in /var/lib/asterisk/sounds/mor.

To see sound files go to SETTINGS -> Setup -> Voices (SETTINGS -> Billing -> DIDs -> IVR -> Voices for MOR X4 and older versions) and click the Sound files link:

Currently supported languages

• English
• Spanish
• Russian
• French
• Brazilian-Portuguese
• Italian
• German
• Hebrew

• Chinese (partly)
• Vietnamese (partly)

Listen to the voices in: MOR IVR Samples

Add another language

Necessary files

File name	What it says
and	...and...
ani_end_ivr_1	Press one to dial new number. Press two to redial same number. Press three to check your balance.
ani_end_ivr_2	Press one to dial new number. Press two to redial same number. Press three to check your balance. Press four to use voucher.
auth_failed	Authorization failed.
balance_empty	Your balance is empty.
callerid_activated	CallerID number is activated.
callerid_deactivated	CallerID number is deactivated.
call_forward_activated	Call forward activated.
call_forward_cancelled	Call forward cancelled.
cc_busy	The number is busy.
cc_callingcard_choices	Press one to enter new number. Press two to redial same number. Press three to check your balance. Press four to use new card. Press five to increase your calling card balance by using another card.
cc_card_expired	Card expired.
cc_card_is_empty	Card is empty.
cc_card_is_not_sold_yet	Card is not sold yet.
cc_card_not_found	Card not found.
cc_dialing_previous_number	Dialing previous number...
cc_end_ivr_1	Press one to dial new number. Press two to redial same number. Press three to check your balance. Press four to use new card. Press five to increase your Calling Card balance by using another card.
cc_end_ivr_2	Please enter the number you wish to call followed by the hash (#) key.
cc_end_ivr_4	Press one to dial new number. Press two to redial same number. Press three to use new card. Press four to increase your Calling Card balance by using another card.
cc_end_ivr_5	Press one to dial new number. Press two to redial same number. Press three to use new card. Press four to increase your Calling Card balance by using another card.
cc_end_ivr_6	Press one to dial new number. Press two to redial same number. Press three to check your balance. Press four to use new card. Press five to increase your Calling Card balance by using another card.
cc_end_ivr_7	Press one to save your PIN number. Press two to clear your PIN number. Press three to redial. Press four to make new call.
cc_end_ivr_8	Press one to dial new number. Press two to redial same number. Press two to clear saved PIN number. Press four to use new card.
cc_end_ivr_9	Press one to dial new number. Press two to redial same number. Press three to use new card. Press four to increase your Calling Card balance by using another card.
cc_end_ivr_10	Press one to dial new number. Press two to redial same number. Press three to check your balance. Press four to use new card.
cc_enter_card_number	Please enter your card number:
cc_enter_card_number_pin	Please enter your card and pin number:
cc_enter_pin	Please enter your pin number:
cc_goodbye	Goodbye.
cc_please_enter_callerid_number	Please enter your callerID number
cc_you_have_entered_nothing	You have entered nothing.
cc_please_enter_number	Please enter the number you wish to call followed by the hash (#) key. If making an international call include the international code.
cc_unreachable	The number is unreachable.
enter_pin	Please enter your PIN number.
enter_voucher_number	Please enter voucher number.
ent_target_attendant	Please enter number of extension to use for your target attendant then press #
EUR_cents	...cents.
EUR_many	...euros...
EUR_one	...euro...
GBP_cents	...pence.
GBP_many	...pounds...
GBP_one	...pound...
hour	...hour...
hours	...hours...
you_have	You have...
your_balance_was_increased_by	Your balance was increased by...
minus	minus...
minute	...minute
minutes	...minutes
mor_callingcard_choices	Press one to enter new destination. Press two to redial same destination. Press three to check your balance.
seconds	...seconds.
unlimited_minutes	...unlimited minutes.
USD_cents	...cents.
USD_many	...dollars...
USD_one	...dollar...
voucher_not_found	Voucher not found.
thank_you	Thank you.
your_balance_was_increased_by	Your balance was increased by...

+ all digit files for your language.

• Digits sound files

Digit files need to be uploaded to /var/lib/asterisk/sounds/digits/<your_language>/ directory.

Example files: http://www.kolmisoft.com/packets/mor9_sounds.tgz

Translation/recording

• Translate and record a sound file to your language (example: French (fr)).

Converting

In order to have Asteriskplay files, they should be converted to Bit rate: 16-bit, Sample rate: 8000Hz, MONO.

This can be done using the sox command:

/usr/bin/sox file1.wav -r 8000 -c 1 -s -w file2.wav resample -ql 

... and putting them into /var/lib/asterisk/sounds/mor/ivr_voices/fr.

Also, the script /usr/src/mor/sh_scripts/convert2astwav.sh can be used to convert many files at once. Just execute it in the folder with .wav files.

Errors

These errors means that a sound file is not Asterisk compatible:

[Dec 22 03:00:46] WARNING[20516]: format_wav.c:148 check_header: Not in mono 2                                                              
[Dec 22 03:00:46] WARNING[20516]: file.c:322 fn_wrapper: Unable to open format wav

Digits

Let's say you need digit sounds recorded in French (fr).

Put all digit recordings into /var/lib/asterisk/sounds/digits/fr.

List of sound files for digits

Different languages have different constructions to tell numbers. Currently supported languages for numbers:

da - Danish
de - German
en - English (US)
en_GB - English (British)
es - Spanish, Mexican
fr - French
he - Hebrew
it - Italian
nl - Dutch
no - Norwegian
pl - Polish
pt - Portuguese
pt_BR - Portuguese (Brazil)
se - Swedish
zh - Taiwanese / Chinese
ru - Russian
ka - Georgian
hu - Hungarian

Source: http://doxygen.asterisk.org/trunk/Def_syntaxlang.html

Setting language

• In DID settings, set language = fr.

If you want to set your default language for the whole system, not only for DIDs, then in sip.conf/iax2.conf/etc (they are in /etc/asterisk) set:

language = fr 

Where fr is JUST AN EXAMPLE, CHANGE fr TO THE APPROPRIATE LANGUAGE!!!

Reload Asterisk.

Currency

For example, let's take Georgian currency GEL (Georgian lari).

You will need these sound files:

   * GEL_cents (meaning 1/100 of main currency, "cents" for USD/EUR, "tetri" for Georgian GEL)
   * GEL_many (meaning many of main currency, "dollars" for USD, "euros"  for EUR, "lari"? for Georgian GEL)
   * GEL_one (meaning 1 of main currency, "dollar" for USD, "euro" for EUR, "lari" for Georgian GEL)

They should be placed into /var/lib/asterisk/sounds/mor/ivr_voices/X.

Where X means your language.

Remove a default sound file from MOR logic

Just set the appropriate sound file to contain silence.

Remove/Change sound files

Files are stored in /var/lib/asterisk/sounds/mor/ivr_voices/.

Change the necessary sound file if you want to.

Make sure it is in Asterisk compatible format.