M4 CDR Export Templates

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CDR Export Templates allow to create templates with specific columns for CSV files. These templates can be used to export CDRs from Last Calls.

How to download CDR bytemplate

Go to Setup -> CDR Export Templates and create new template with columns that you want to export.

Cdr export templates.png

Now if you go to Last Calls, you should be able to see Export to Template button:

Last calls cdr export template.png

By pressing Export, all CDRs by specified filters will be exported to CSV file and only columns from CDR Template will be included.

CDR CSV archive will be sent via email to System administrator.

NOTE: archive size is limited to 10MB! If CDR archive is larger, then archive will not be sent back.

Email Templates

If archive is sent successfully, System administrator should receive success email which can be customised in Emails settings. CDR archive will be attached.

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