Credit notes
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About
This functionality will be available in MOR 12
We can say that Credit notes functionality is opposite to invoices. If "paid invoice" means that users balance decreased then "paid credit note" means that users balance increased. Sometimes due to various inaccuracies user pays more than he should. That is why this functionality useful - to correct those inaccuracies by paying the money back to the user.
Create Credit notes
To create a Credit note go to SETTINGS block -> Accounting -> Credit notes:
Click Create credit note