Voicemail is sent with wrong time

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If you receive Voicemail with wrong time you need to check two settings:

  • Current server time
  • Your Asterisk voicemail.conf settings. Go to /etc/asterisk/voicemail.conf and find these lines:

[zonemessages] eastern=America/New_York|'vm-received' Q 'digits/at' IMp
central=America/Chicago|'vm-received' Q 'digits/at' IMp
central24=America/Chicago|'vm-received' q 'digits/at' H N 'hours'
military=Zulu|'vm-received' q 'digits/at' H N 'hours' 'phonetic/z_p'
european=Europe/Copenhagen|'vm-received' a d b 'digits/at' HM


  • Then comment those lines that do not correspond to your local time and change your time zone, for example:

[zonemessages]

eastern=America/New_York|'vm-received' Q 'digits/at' IMp
central=America/Chicago|'vm-received' Q 'digits/at' IMp
central24=America/Chicago|'vm-received' q 'digits/at' H N 'hours'
military=Zulu|'vm-received' q 'digits/at' H N 'hours' 'phonetic/z_p'

european=Europe/London|'vm-received' a d b 'digits/at' HM



See also