Testing MOR PRO installation

Initial tests

MySQL and Asterisk connectivity
Fax2Email modules
H323 module
#mime-construct
If g723 and g729 codecs are installed
Connected users
Autodialer
Part of GUI

This can also be done manually.

Login to the system

Go to the GUI: http://<my-ip-address>/billing

Login as: admin/admin

If you can't connect or are unable to access, reboot the PC where MOR is installed and try again.

Configuration file

Go to /home/mor/config/environment.rb

Web_URL - enter the correct URL where MOR GUI can be reached, e.g. http://23.45.67.89/billing
- Do not leave 0.0.0.0 - it's a bad value. Enter the real IP by which you access GUI.
Recordings_Folder - enter the correct URL where recordings can be reached (they can be on a different server, e.g. http://98.65.43.21/billing/recordings)
Add-ons - enable add-ons if you purchased them. Note: enabling add-ons when they are not installed will interfere with your GUI.

Restart Apache.

If you have Debian:

/etc/init.d/apache2 restart

If you have Centos/Fedora:

/etc/init.d/httpd restart

h323.conf

Enter server's IP as described here: One-way audio or not audio at all

GUI

Go to this page and make sure it is displayed correctly:

SETTINGS - Users - Devices - create new device/delete device

Register as a new user over GUI (registration from login page). Enter your email address, and after registration, check whether you have received confirmation.

Google Maps - enter key from this page: Get Google Maps key

Activation test

Configure softphone with following settings: 101/101 and call any number, let's say 123456789. On the CLI normal call process should be visible. If MOR tells, that "MOR is not authorized to work on this computer" - that means there are problems with serial.

Or in Asterisk CLI write:

module unload app_mor.so
module load app_mor.so

It should say somethign similar:

[Dec 10 08:49:27] NOTICE[19319]: app_mor.c:4050 load_module: MOR PRO is authorized to work on this computer.
Loaded app_mor.so => (MOR Billing Solution v0.5.0.6)

This means everything is ok.

VoiceMail

Dial *97, you should hear: Comedian Mail Mailbooox... or You haaaave no messages...

WEB Callback

Login as user 101: (101/101)

Go to PERSONAL MENU - Various - Callback and enter any numbers, press Execute. On Asterisk CLI you should see:

-- Attempting call on Local/21233@mor_cb_src/n for 23234@mor_cb_dst:1 (Retry 1)
-- Executing [21233@mor_cb_src:1] NoOp("Local/21233@mor_cb_src-18d8,2", "MOR CB calls src!") in new stack
....

Possible errors:

Errno::EACCES (Permission denied - /tmp/mor_cf_xxxx or /var/spool/asterisk/outgoing/mor_cf_xxxx)

A Errno::EXDEV occurred in functions#activate_callback:

Fix it.

No action on Asterisk CLI - enter correct AMI settings in MOR GUI Settings - AMI Interface

Crontab for Auto-Dialer

Skip this section if you do not have Auto-Dialer addon.

Check /home/mor_ad/mor_ad_cron.log, you should see something like this:

2007-12-07 00:01:53 - Start of MOR Auto-Dialer Cron script.
DB config. Host: localhost, DB name: mor, user: mor, psw: mor, port: 3306.
Successfully connected to database.
No campaigns found active this time: 00:01:53
Total campaigns retrieved: 0

For multi-server systems

Configure AMI connections

On Asterisk servers configure /etc/asterisk/manager.conf to allow GUI server to connect to Asterisk servers over AMI

[mor]
secret = morsecret
deny=0.0.0.0/0.0.0.0
permit=127.0.0.1/255.255.255.0
permit=10.70.10.10/255.255.255.0
read = system,call,log,verbose,command,agent,user,config
write = system,call,log,verbose,command,agent,user,config

NOTE: 10.70.10.10 is EXAMPLE IP - put correct one in your system.

Enter Asterisk servers into GUI interface

Enter correct settings to allow GUI to manage Asterisk servers over AMI

Read below only if asterisk isn't on the same server

If Asterisk is running on different machine, then you need to setup correct recordings folder. 1 Make sure apache is running on Asterisk server, secondly make sure you have correct "Recordings_Folder" value (You have to enter something like this: http://asterisk.server/recordings/ ). Now delete /home/mor/public/recordings symlink from GUI server. To test, try to open recordings page in your GUI.

Final steps

If this server has GUI, make sure change variable ExceptionNotifier.email_prefix = "[CLIENT] " variable to your contacts. For example:

ExceptionNotifier.email_prefix = "[Digital Solutions .132] " (where .132 is last digits of server's IP address).

Afterwards, restart apache.

So if you will have problem with your GUI, authors will get noticed instantly.

Note to engineers: Always update server list with new data.

Testing MOR PRO installation

Contents