Description

This guide will show how to configure 911, 411 or any other similar service.

You can read more about it at: VoIP 911 Services.

First of all, you need a provider that will allow you to use such a service. Some of themmay be found here.

When you buy a service from such a provider, he will give you an access number to dial.

As an example, let's take the number 12125551212, which should be dialed to access the service.

Short guide

In order to configure number 911 we will need:

Create User/ Virtual Device for 911 service:

Forward Virtual Device to 12125551212:

Create DID 911 and assign Virtual Device to it:

Create User 911
Create Virtual Device with Extension 911 for this user
Make correct LCR for this user (with correct Provider which can handle 911 calls)
In Devices Call Flow Forward call to External number which is give by your Provider