DID Billing Time explained

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Which time in DID is billed?

Lets imagine we have a call, which consists of such parts:

Call files.png

Where:

  • A - when call hit DID and call was answered, this happens when system asks for DID, plays some message or similar
  • B - when call was sent to Provider
  • C - when call was answered by final user

Then:

  • DID billable time is A - End
  • Normal call billable time is C - End
  • B - End is Call Duration
  • C - End is Call Billsec