Sound files

Description

Sound files used by MOR are located in /var/lib/asterisk/sounds/mor.

To see sound files go to SETTINGS -> Billing -> DIDs -> IVR -> Voices and click the Sound files link:

Currently supported languages

• English
• Spanish
• Russian
• French
• Brazilian-Portuguese
• Italian
• German
• Hebrew

• Chinese (partly)
• Vietnamese (partly)

Listen to the voices in: MOR IVR Samples

Add another language

Necessary files

File name	What it says
and	...and...
auth_failed	Authorization failed.
balance_empty	Your balance is empty.
cc_busy	The number is busy.
cc_callingcard_choices	Press one to enter new number. Press two to redial same number. Press three to check your balance. Press four to use new card.
cc_card_expired	Card expired.
cc_card_is_empty	Card is empty.
cc_card_is_not_sold_yet	Card is not sold yet.
cc_card_not_found	Card not found.
cc_dialing_previous_number	Dialing previous number...
cc_enter_card_number_pin	Please enter your card and pin number:
cc_enter_pin	Please enter your pin number:
cc_goodbye	Goodbye.
cc_you_have_entered_nothing	You have entered nothing.
cc_please_enter_number	Please enter the number you wish to call followed by the hash (#) key. If making an international call include the international code.
cc_unreachable	The number is unreachable.
enter_pin	Please enter your PIN number.
enter_voucher_number	Please enter voucher number.
EUR_cents	...cents.
EUR_many	...euros...
EUR_one	...euro...
GBP_cents	...pence.
GBP_many	...pounds...
GBP_one	...pound...
you_have	You have...
your_balance_was_increased_by	Your balance was increased by...
minus	minus...
minute	...minute
minutes	...minutes
seconds	...seconds.
unlimited_minutes	...unlimited minutes.
USD_cents	...cents.
USD_many	...dollars...
USD_one	...dollar...
voucher_not_found	Voucher not found.
thank_you	Thank you.

+ all digit files for your language.

Example files: http://www.kolmisoft.com/packets/mor9_sounds.tgz

Translation/recording

• Translate and record a sound file to your language (example: French (fr)).

Converting

In order to have Asteriskplay files, they should be converted to Bit rate: 16-bit, Sample rate: 8000Hz, MONO.

This can be done using the sox command:

/usr/bin/sox file1.wav -r 8000 -c 1 -s -w file2.wav resample -ql 

... and putting them into /var/lib/asterisk/sounds/mor/ivr_voices/fr.

Also, the script /usr/src/mor/sh_scripts/convert2astwav.sh can be used to convert many files at once. Just execute it in the folder with .wav files.

Errors

These errors means that a sound file is not Asterisk compatible:

[Dec 22 03:00:46] WARNING[20516]: format_wav.c:148 check_header: Not in mono 2                                                              
[Dec 22 03:00:46] WARNING[20516]: file.c:322 fn_wrapper: Unable to open format wav

Digits

Let's say you need digit sounds recorded in French (fr).

Put all digit recordings into /var/lib/asterisk/sounds/digits/fr.

List of sound files for digits

Setting language

• In DID settings, set language = fr.

If you want to set your default language for the whole system, not only for DIDs, then in sip.conf/iax2.conf/etc (they are in /etc/asterisk) set:

language = fr 

Where fr is JUST AN EXAMPLE, CHANGE fr TO THE APPROPRIATE LANGUAGE!!!

Reload Asterisk.

Currency

For example, let's take Georgian currency GEL (Georgian lari).

You will need these sound files:

   * GEL_cents (meaning 1/100 of main currency, "cents" for USD/EUR, "tetri" for Georgian GEL)
   * GEL_many (meaning many of main currency, "dollars" for USD, "euros"  for EUR, "lari"? for Georgian GEL)
   * GEL_one (meaning 1 of main currency, "dollar" for USD, "euro" for EUR, "lari" for Georgian GEL)

They should be placed into /var/lib/asterisk/sounds/mor/ivr_voices/X.

Where X means your language.

Remove a default sound file from MOR logic

Just set the appropriate sound file to contain silence.

Remove/Change sound files

Files are stored in /var/lib/asterisk/sounds/mor/ivr_voices/.

Change the necessary sound file if you want to.

Make sure it is in Asterisk compatible format.