Packet Loss
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VoIP packet loss takes place when a large amount of traffic hits the network and causes it to drop packets. It usually manifest itself as dropped conversations or “tinny” sounds.
Packet loss should never exceed 1% and most service providers guarantee service levels with .5% or less packet loss.
Packet loss of 1% translates into one voice clip or skip every three minutes, while packet loss of .25% translates into one error every 53 minutes.
Test with ping:
ping -f -c 1000 -i 0.02 -v SERVER_IP NOTE: Change SERVER_IP to real server's IP packet loss should be < 2% (Example: 0% packet loss)
